Return Policy
Thank you for shopping with ABYA. We strive to provide you with the best shopping experience and high-quality products. If you need to return or exchange an item, please review our return policy below.
1. Returns and Exchanges:
We accept returns and exchanges within 15 days of the purchase date. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as you received it.
2. Return Process:
To initiate a return or exchange, please follow these steps:
Contact our customer service team at email within 15 days of receiving the item to request a return authorization.
Pack the item securely in its original packaging along with the return authorization.
Include a copy of your order receipt or packing slip.
3. Refunds:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days.
4. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 48 hours of receiving the item. We will provide instructions for returning the item and arranging for a replacement or refund.
5. Contact Us:
If you have any questions or concerns about our return policy, please contact our customer service team at phone no [0319-8603994]